This Privacy Policy explains how Pexor collects and processes account information, technical usage information, and support communications related to the software platform.
We may collect account details, contact details, billing-related details, technical usage information, device information, and support communications.
We may also collect information about your interactions with platform features, settings, dashboards, and account preferences in order to operate and improve the service.
We use information to provide the service, authenticate users, process subscriptions, improve performance, maintain security, and respond to support requests.
We may also use information to comply with legal obligations, prevent abuse, and communicate important service or billing updates.
We may share information with service providers that help us operate the platform, including payment providers, infrastructure providers, communications providers, hosting partners, and technical vendors.
We may disclose information where required by law, regulation, legal process, or where reasonably necessary to protect the rights, security, or integrity of the platform and its users.
We retain information for as long as reasonably necessary to provide the service, meet legal obligations, resolve disputes, and enforce our agreements.
Retention periods may vary depending on the category of information and applicable legal or operational requirements.
We use reasonable technical and organizational measures to protect information against unauthorized access, misuse, loss, or disclosure.
No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
You may update certain account information through the platform or by contacting support.
You may request account closure or ask questions about data handling by contacting support@pexor.io, subject to legal and operational constraints.
Your information may be processed in jurisdictions other than your own, depending on where our systems and service providers operate.
Where appropriate, we take reasonable steps to support suitable safeguards for cross-border data handling.
For privacy-related questions, please contact support@pexor.io.